Claims / Road Traffic Accidents
Public Transport Accident Claims
Every time you step onto a bus, a train, or an e-hailing vehicle in Malaysia, you place your safety in the hands of a commercial operator.
- Impact injuries and emotional shock
- Accumulated medical debt
- Interrupted wages and career suspension
1,200+
Claims handled
94%
Settlement rate
24h
Initial response
100%
Transparent fees
What Can I Claim For in a Public Transport Accident Claims?
Impact injuries and emotional shock
Compensation for sudden trauma, severe bruising, whiplash, head injuries, and the post-traumatic stress of using public transport again.
Accumulated medical debt
Full coverage for emergency medical transit, hospital observation, prescription medications, and specialist follow-up care.
Interrupted wages and career suspension
Full restitution for every day of work missed while recovering from an accident that was completely out of your control.
How a claim moves forward
A simple, transparent process from first call to final settlement.
Free consult
Tell us what happened. We listen first, no pressure.
Evidence
We gather police, medical and witness records on your behalf.
Negotiate
We push insurers hard, and litigate when they won't budge.
Compensation
You recover, we secure the settlement you deserve.
Frequently Asked Questions About Public Transport Accident Claims
Any injury sustained while riding as a fare-paying passenger on public infrastructure, including commercial stage buses, trains, light rail transits, or private e-hailing transport options like Grab.
Any passenger on board who was hurt during transit, or third-party motorists and pedestrians who were struck by a commercial transport vehicle due to driver or systemic corporate negligence.
Yes. Claims against commercial entities allow you to secure long-term diagnostic monitoring, full reimbursement for expensive trauma counseling, structural loss of business opportunities, and complete coverage for personal electronics like laptops or phones destroyed inside the carriage.
First, secure your official police report by lodging it at the nearest station within 24 hours of the incident. Next, obtain absolute medical documentation—including your initial emergency admission sheets, specialist diagnostic summaries, and all treatment receipts. Once your records are ready, contact our firm. We handle all formal liability communication, compile special and general damage assessments, and negotiate directly with the at-fault driver's third-party insurer. If they refuse to offer a fair settlement, we advance your case directly into civil litigation to protect your rights.
Yes. Under Section 12 of the Civil Law Act 1956, Malaysia operates on a system of contributory negligence. Sharing a portion of the blame does not cancel out your legal right to file an action. Instead, the court will evaluate the situation, determine your percentage of responsibility, and reduce your final compensation package by that exact percentage. For instance, if you are awarded RM100,000 but are found to be 20% responsible for the incident, you will still collect the remaining 80% (RM80,000).
Yes, and acting swiftly is vital to safeguard your evidence. For general personal injuries, orthopedic fractures, and asset damage, the Limitation Act 1953 establishes a rigid limitation period of 6 years from the exact date the accident occurred. However, if you are bringing a wrongful death or dependency claim on behalf of a lost loved one, the Civil Law Act 1956 sets a much tighter window of exactly 3 years from the date of their passing.
